About Us

Pinnacle was founded in 1998 with a simple idea: give players a fair, transparent place to play where competitive odds, high limits, and smart service matter more than flashy promotions. What began as a focus on sports betting grew into a full casino destination built around clarity, fairness, and a steady commitment to the player experience. From day one, our goal has been to create momentum for players — real value, dependable payouts, and a balanced, straightforward approach to online gaming.

Our mission: fairness, safety, and great service

We exist to offer a safe, honest, and enjoyable gaming environment. That means fair play across every game, rapid and respectful customer support, and responsible gaming policies that put your wellbeing first. We believe transparency builds trust: clear terms, reliable odds, and customer service that answers questions quickly. Whether you’re spinning slots or testing strategy at the table, you’ll find a platform designed to treat you fairly.

What you can play: games, providers, and quality

Pinnacle offers a wide library of casino games, including online slots, table games, and live dealer options. You’ll find blockbuster slots, progressive jackpots, classic blackjack and roulette tables, and immersive live dealer rooms for those who want the thrill of real-time action.

We partner with leading and trusted software providers to keep game quality high and variety fresh. Top partners include Pragmatic Play, Play’n GO, Relax Gaming, Evoplay, Booming Games, Hacksaw Gaming, and many more. Our full content lineup features titles from Gamevy, Red Rake Gaming, Spinomenal, Wazdan, and other respected studios, so you’ll always find new releases and fan favorites that meet our standards of fairness and entertainment.

Promotions and fair bonus terms

Pinnacle focuses on straightforward promotions and competitive play rather than heavy, misleading bonus gimmicks. Current welcome options include offers like 20 free spins on Book of Dead (deposit $20, 35x wagering) and a $25 Casino Chip (up to $25, 40x wagering; for players who deposit $50 and place five bets). We also run ongoing promotions and prize drops such as Drops & Wins, Treasure Island Madness, and OnlyPlay events — many of which require a minimum deposit of $15 to participate.

A few important policy notes: bonuses are non-sticky by default — deposited cash is used first, then bonus funds are applied under their wagering terms. Withdrawal and rollover requirements vary by promotion, and withdrawal limits may differ by payment method. We aim for clarity in all bonus terms so you know exactly what to expect.

Secure transactions and player protection

Protecting your personal data and funds is a top priority. Pinnacle uses industry-standard encryption and secure transaction processes, along with robust identity verification (KYC) and anti-fraud measures. We operate under regulated jurisdictions, holding licenses in Malta and Curaçao, and we meet the compliance standards those regulators require.

We support a wide array of payment options and currencies to make deposits and withdrawals convenient: major cards like Visa and MasterCard, e-wallets such as Neteller and Skrill, bank transfer, and a range of digital currencies including Bitcoin and Tether (USDT). Other supported methods include AstroPay Card, Interac, JCB, Litecoin, MuchBetter, Neosurf, OXXO, PaySafeCard, Trustly, ecoPayz, and more. Available currencies include USD, EUR, GBP, CAD, BRL, COP, and NZD.

For account support, we offer an extensive FAQ, live chat, and email support at customerservice@pinnacle.com.

Responsible gaming: tools and support

We take responsible gaming seriously. Tools such as deposit limits, session limits, time-outs, and self-exclusion are all available to help you stay in control. Our customer support team can walk you through these options, and we provide resources and referrals for professional help when needed. Playing should be fun and sustainable; if you ever feel unsure, we encourage you to use the tools we provide and reach out for support.

Meet the team driving the experience

Our team blends industry veterans with fresh talent: product designers, game specialists, compliance experts, and player support professionals who share a passion for fair, entertaining games. Many of us come from regulated gaming and tech backgrounds, bringing deep experience in security, payments, and game integrity. We work behind the scenes to tune gameplay, optimize payout speed, and keep everything running smoothly so you can focus on the play.

Trusted for competitive play and smart limits

Pinnacle is known across the industry for competitive odds and player-friendly limits rather than gimmicks. We’ve earned recognition for providing value-minded, transparent services to recreational and serious players alike. That reputation is one of our strongest assets — it reflects our long-standing commitment to fairness and clarity.

Join the community and play with confidence

Ready to explore? Sign up to unlock games, promotions, and a straightforward casino experience built around balance and trust. Check out our games, read our full review for more details, and take advantage of secure payment options and dependable support. We’re here to help you play smart, enjoy the action, and take part in a platform that puts the player first.